Turning Opposing Views Into Effective Communication

Is it possible to build bridges and put an end to “Us versus Them"? Dr. Frank Luntz, USC professor and president of Frank I. & Associates, survey research and consulting firm says, “If people don’t feel heard, they get mad, and then they start to do things that are not necessarily good for others.”

In part one of a two-part Phil in the Blanks podcast, Dr. Phil joins Luntz for a focus session with USC students of varying political stripes to discuss how we can start to turn opposing views into effective communication.

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Quotes:

"I try to teach my students to understand the other side to walk in their shoes. And to actually empathize because we're not, all right, and we're not all wrong." Frank Luntz
"Better choices can lead people to a better way of life, if they'll challenge themselves to be accountable, rather than blame a system for not putting them in a position." Dr. Phil
If you realize that making small changes and letting those changes accumulate across time. They could add up to Big results in a short period of time." Dr. Phil
"It's going to start at a ground root level, where you begin small and you build on the things that you value in your life." Dr. Phil
"If people don't feel heard, they get mad and then they start to do things that are not necessarily good for others and I'm trying to address that." Frank Luntz